Visit Us

Please reserve tickets before your visit!

All visitors, including our members, must reserve tickets before visiting. There is NO additional fee to order online. Your safety and well-being are most important to us. Rest assured that we will be following all Federal, State & University of Rochester protocols.
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RESERVE TICKETS HERE (MAG members – be sure to sign in for free admission)

Museum Hours

Sunday 11 am-5 pm
Monday CLOSED
Tuesday CLOSED
Wednesday 11 am-5 pm
Thursday 11 am-9 pm (learn more about MAGthursdays)
Friday 11 am-5 pm (select Fridays until 9 pm)
Saturday 11 am-5 pm

RESERVE TICKETS HERE


CLOSED on the following:
New Year’s Day, Martin Luther King Jr. Day, the Fourth of July, Thanksgiving, Christmas Day. We will close at 3 pm on December 24, Christmas Eve.


Admission

$20 General Admission
$17 Senior Citizens (ages 62+)
$11 College Students with ID
$11 Children Ages 6–18
Half-price admission on MAGthursdays after 5 pm (Made possible by Monroe County, with additional support from FULLMEA5URE)
FREE to MAG members
FREE Children 5 and Under
FREE to NYS SNAP card holders plus 1 additional visitor (Made possible by FULLMEA5URE)
FREE University of Rochester students, faculty, and staff with current ID:

  • Strong Memorial Hospital
  • Golisano Children’s Hospital
  • Highland Hospital
  • Thompson Health
  • Wilmot Cancer Center
  • Flaum Eye Institute
  • Eastman Dental
  • Noyes Health
  • Jones Memorial Hospital
  • St. James Memorial Hospital
  • Strong West

Get directions to MAG | RTS Bus Route 9


Administrative Offices Hours

Monday-Friday during regular business hours

CLOSED on the following:
New Year’s Day, Martin Luther King Jr. Day, Memorial Day, July 4, Labor Day, Thanksgiving, December 25th. We will close at 5 pm on New Year’s Eve.

Art Library/Teacher Resource Center

Due to the current pandemic safety limitations, appointments are required. Open to MAG members, educators, UR students and staff for borrowing and to the public for browsing.

(Wednesday–Friday 1-5 pm)
Please call 585-276-8999 or email maglibinfo@mag.rochester.edu to schedule a visit!

Docent-led Tours

Thursdays at 6:45 pm; Friday, Saturday, and Sunday at 11:15 am

Take a one-hour, Docent-led tour of the MAG collection. Included in museum admission. These tour times are available September through June. In the summer months, we host the Thursday tour at 6:45 pm only.

Upon your arrival, please let the Admission Desk know that you wish to join the tour. The tours are included in museum admission. Reserve your tickets to the museum in advance!

MAGthursdays

Every Thursday from 5-9 pm, shop THE STORE @ MAG and take advantage of half-price museum admission. Reduced admission is made possible by Monroe County, with additional support from Dave & Margaret Burns.

Other museum discounts include:

  • North American Reciprocal Museum (NARM) members: Free (must present card) There is a $5 surcharge for special exhibitions.
  • MAG is a Blue Star Museum. We offer free admission to the nation’s active-duty military personnel and their families beginning May 15 and through Labor Day each year. There is a $5 surcharge for special exhibitions.
  • Guest passes and coupons: Free

Accessibility

Free visitor parking is available in all lots on the museum grounds.

Handicap-accessible spaces are in lot D (near the rear entrance). The clearance is six feet, six inches (6′ 6″). Both entrances are fully accessible. A limited number of wheelchairs are available in the Vanden Brul Pavilion. Full description

To schedule a sign language interpreter, a touch tour for the blind, or to request an events calendar in Braille or large print version, contact Chelsea Anderson or call 585.276.8971.

Museum Guidelines

In order to make the museum visit pleasurable for all, we ask that you follow the guidelines below:

  • Food, beverages, umbrellas, backpacks, large bags (16”x 20” or larger), and baby back carriers are not allowed in the gallery. Please use our free coatroom and lockers located near the front entrance.
  • Wheelchairs and umbrella strollers are available in our coatroom for your use — free of charge.
  • Please do not touch the art; natural oils and dirt from your hands can damage delicate artwork. Please do not lean on art cases or walls. We recommend staying 12 inches back to avoid touching the works by accident.
  • Please use regular or colored pencils only when making notes or drawing in the galleries. No pens, ink, or markers are to be used inside the gallery.
  • Please keep your cell phone on vibrate.
  • No photos are allowed of works marked with the ‘no photo’ icon. No flash photography or video is allowed in the collections. For guests’ safety, we do not allow tripods, monopods, or selfie sticks anywhere in the museum. Commercial photographers should contact our events department at 585-276-8950 or 8949 to inquire about site fees and space use policy.

Visitors can also enjoy cell phone audio described tours of selected works.


MAG Refund Policy

To view MAG’s Refund Policy, click here.


Acknowledgments

The Memorial Art Gallery is supported primarily by its members, the University of Rochester, and public funds from Monroe County and the New York State Council on the Arts with the support of Governor Andrew M. Cuomo and the New York State Legislature.

Monroe County and Arts Council