Visit Us

Please reserve tickets before your visit – buy tickets online and save!
(MAG members, be sure to sign in for free admission.)

Your safety and well-being are most important to us. Rest assured that we are following all University of Rochester COVID-19 protocols.

Get directions to MAG | RTS Bus Route 9

Museum Hours

Sunday 11 am-5 pm
Monday CLOSED
Tuesday CLOSED
Wednesday 11 am-5 pm
Thursday 11 am-9 pm (learn more about MAGthursdays)
Friday 11 am-5 pm
Saturday 11 am-5 pm

CLOSED on the following:
New Year’s Day, Martin Luther King Jr. Day, June 20 in observance of Juneteenth, the Fourth of July, Thanksgiving, December 25. We will close at 3 pm on December 24, and at 5 pm on New Year’s Eve

Administrative Offices Hours

Monday-Friday during regular business hours

CLOSED on the following:
New Year’s Day, Martin Luther King Jr. Day, Memorial Day, June 20 in observance of Juneteenth, July 4, Labor Day, Thanksgiving, December 25. We will close at 3 pm on December 24, and at 5 pm on New Year’s Eve.

Art Library/Teacher Resource Center

Due to the current pandemic safety limitations, appointments are required. Open to MAG members, educators, UR students and staff for borrowing and to the public for browsing.

(Wednesday–Friday 1-5 pm)
Please call 585-276-8999 or email maglibinfo@mag.rochester.edu to schedule a visit!

Docent-led Tours

Thursdays at 6:45 pm; Friday, Saturday, and Sunday at 11:15 am

Take a one-hour, Docent-led tour of the MAG collection. Included in museum admission. These tour times are available September through June. In the summer months, we host the Thursday tour at 6:45 pm only.

Upon your arrival, please let the Admission Desk know that you wish to join the tour. The tours are included in museum admission. Reserve your tickets to the museum in advance.

Accessibility

Free visitor parking is available in all lots on the museum grounds.

Handicap-accessible spaces are in lot D (near the rear entrance). The clearance is six feet, six inches (6′ 6″). Both entrances are fully accessible. A limited number of wheelchairs are available in the Vanden Brul Pavilion. Full description

To schedule a sign language interpreter, a touch tour for the blind, or to request an events calendar in Braille or large print version, contact Chelsea Anderson or call 585.276.8971.

Visitors can also enjoy cell phone audio described tours of selected works.

Museum Guidelines

In order to make the museum visit pleasurable for all, we ask that you follow the guidelines below:

• Food, beverages, umbrellas, backpacks, large bags (16”x 20” or larger), and baby back carriers are not allowed in the gallery. Please use our free coatroom and lockers located near the front entrance.
• Wheelchairs and umbrella strollers are available in our coatroom for your use — free of charge.
• Please do not touch the art; natural oils and dirt from your hands can damage delicate artwork. Please do not lean on art cases or walls. We recommend staying 12 inches back to avoid touching the works by accident.
• Please use regular or colored pencils only when making notes or drawing in the galleries. No pens, ink, or markers are to be used inside the gallery.
• Please keep your cell phone on vibrate.
• No photos are allowed of works marked with the ‘no photo’ icon. No flash photography or video is allowed in the collections. For guests’ safety, we do not allow tripods, monopods, or selfie sticks anywhere in the museum. Commercial photographers should contact our events department at 585-276-8950 or 8949 to inquire about site fees and space use policy.

MAG Refund Policy

To view MAG’s Refund Policy, click here.

Acknowledgments

The Memorial Art Gallery is supported primarily by its members, the University of Rochester, and public funds from Monroe County and the New York State Council on the Arts with the support of Governor Andrew M. Cuomo and the New York State Legislature.