Accessibility

Public programs, classes, and tours are interpreted upon request. To best ensure we can accommodate your request, please email access@mag.rochester.edu two weeks in advance, with the name of the program in the subject line of your email.

MAG offers experiences for individuals who are blind or partially sighted upon request. To schedule an experience, please contact tours@mag.rochester.edu.

All are invited to touch the artwork in the Centennial Sculpture Park.

The Memorial Art Gallery offers audio descriptions of selected works of art in our collection to visitors. These descriptions are available as recordings on our website.

There are two elevators in the building. One is located at the far end of the museum galleries, next to the stairs, and provides access to the second floor of the museum. The second is located in the pavilion, near the coatroom, and provides access to the Creative Workshop on the lower level, the events rooms and restaurant on the first floor, and the Charlotte Whitney Allen Library on the third floor.

Elevators are marked on the museum maps, available online or at the Admissions Desk.

MAG’s auditorium is equipped with an “induction loop” assistive listening system.

Free visitor parking is available in all lots on the museum grounds.

Designated spaces are available for visitors with disabilities in parking lots A, near the University Avenue entrance, and D, near the rear entrance. The clearance is six feet, six inches (6′ 6″). Both entrances are fully accessible.

Service animals are always welcome at MAG. Our back lawn and grounds can be used as relief areas.

To help prepare for a visit, download and review our Social Story [PDF], with photos and text about what to expect while visiting MAG. Printed copies are also available to borrow from the admission desk. Our Social Story is a specialized resource designed in partnership with AutismUp. It can be used by any visitor who may benefit from descriptions and visuals that show what a visit to MAG may be like.

Sensory bags are available to borrow from the Admissions Desk. These bags are a specialized resource for visitors with sensory sensitivities aimed at helping them navigate and manage external stimuli within a museum environment. Each sensory bag contains noise-reduction headphones, sunglasses, and fidget/relaxation toys. Bags can be worn across the front of your body or carried by your side.

The Museum is accessible to wheelchair users via elevators and wheelchair seating in the Auditorium. A few wheelchairs and rollators are available free of charge at coat-check areas on a first-come, first-served basis. Inquire at the Admission Desk. Coatroom and free lockers are also available.