The Memorial Art Gallery welcomes to all visitors to enjoy its collections, exhibitions, buildings, and grounds. Additionally, MAG is committed to offering programs and services that are accessible to everyone. This includes our events rooms, the auditorium, the Creative Workshop, and THE STORE @ MAG.
Accessibility Requests
ASL Interpretation
Public programs, classes, and tours are interpreted upon request. To best ensure we can accommodate your request, please email access@mag.rochester.edu two weeks in advance, with the name of the program in the subject line of your email.
Experiences for Blind and Partially-Sighted Individuals
MAG offers experiences for individuals who are blind or partially sighted upon request. To schedule an experience, please contact tours@mag.rochester.edu.
All are invited to touch the artwork in the Centennial Sculpture Park.
Visiting MAG
Audio Descriptions
The Memorial Art Gallery offers audio descriptions of selected works of art in our collection to visitors. These descriptions are available as recordings on our website.
Elevators
There are two elevators in the building. One is located at the far end of the museum galleries, next to the stairs, and provides access to the second floor of the museum. The second is located in the pavilion, near the coatroom, and provides access to the Creative Workshop on the lower level and the Charlotte Whitney Allen Library on the third floor.
Elevators are marked on the museum maps, available online or at the Admissions Desk.
Hearing Loop
MAG’s auditorium is equipped with an “induction loop” assistive listening system.
Parking
Free visitor parking is available in all lots on the museum grounds.
Designated spaces are available for visitors with disabilities in parking lots A, near the University Avenue entrance, and D, near the rear entrance. The clearance is six feet, six inches (6′ 6″). Both entrances are fully accessible.
Service Animals
Service animals are always welcome at MAG.
Wegmans Sensory Bags
Sensory bags are available to borrow from the Admissions Desk. These bags are a specialized resource for visitors with sensory sensitivities aimed at helping them navigate and manage external stimuli within a museum environment. Each sensory bag contains noise-reduction headphones, sunglasses, and fidget/relaxation toys. Bags can be worn across the front of your body or carried by your side.
Wheelchairs and Rollators
The Museum is accessible to wheelchair users via elevators and wheelchair seating in the Auditorium. A few wheelchairs and rollators are available free of charge at coat-check areas on a first-come, first-served basis. Inquire at the Admission Desk. Coatroom and free lockers are also available.
The Wegmans Sensory Bags are made possible through the generous support of Wegmans.
MAG’s hearing loop system is made possible by the Mark and Bobbie Hargrave Hard of Hearing Fund of Rochester Area Community Foundation, the Memorial Art Gallery Community Access Endowment Fund, and an anonymous donor.
Social Story
To help prepare for a visit, download and review our Social Story [PDF], with photos and text about what to expect while visiting MAG. Printed copies are also available to borrow from the admission desk. Our Social Story is a specialized resource designed in partnership with AutismUp. It can be used by any visitor who may benefit from descriptions and visuals that show what a visit to MAG may be like.