Membership FAQs

Visit our Plan Your Visit page and click “Member Tickets.” You must sign in as a member to reserve free member tickets and discounted guest tickets. If this is your first time reserving a ticket online at MAG, please first register using the same information as is in your membership record. If your information has recently changed, please update your record by contacting the Membership Office.

If you are a new member, your membership record may not yet be updated. Please contact the Membership Office for assistance in signing up for a member event or ticket.

After you sign in as a member, you will be able to reserve free member tickets depending on your membership level, and guest tickets at a 50% discount. Remember, a member must accompany guests who have discounted tickets on their visit to MAG. Member tickets are non-transferrable. You can reserve the following tickets online:

• Individual and Individual Plus levels:
  • 1 free adult member ticket
  • 50% discounted guest tickets
• Individual + Guest and Individual + Guest Plus levels:
  • 1 free adult member ticket
  • 1 free guest ticket and 50% off all additional guest tickets
• Family/Grandparent, Reciprocal, Patron, and Benefactor levels:
  • 2 free adult member tickets and free child member tickets for children/grandchildren under 18
  • 50% discounted guest tickets
• Supporter and Director’s Circle levels:
  • 2 free adult member tickets and free child member tickets for children/grandchildren under 18
  • 6 free guest tickets (contact Visitor Services to reserve additional guest tickets for groups of 10 or more)

First, please sign in as a member. If you are signed in, you will receive an automatic discount on general admission tickets. Visit our general admission ticket page to purchase guest tickets. Please be sure to select the same day and time as your ticket – guests with a discounted ticket must be accompanied by a member.

No. The Genesee Country Village & Museum is under the 25-mile limit.

No. The George Eastman Museum is under the 15-mile limit for NARM benefits.

• Individual: 1 member free
• Individual Plus: 1 member free
• Individual & Guest: 2 members free
• Individual & Guest Plus: 2 members free
• Family / Grandparent levels and above: 8 total (2 adults + up to 6 children)
• Director’s Circle: 20 tickets total

Note: Member guests pay the full $5 ticket price.

The $15 Clothesline discount brings the price of the membership below ROAM’s required pricing.

First, please register using the same information as is in your membership record. If your address or email has recently changed, email memberperks@mag.rochester.edu to update your information.

If you are not sure if you have signed in before, please register here. Then, return to the event link to RSVP for the event.

If you are a new member, your membership record may not yet be updated. Please contact the Membership Office for assistance in signing up for a member event or ticket.

Members are welcome to bring guests with them to opening parties. The number of free tickets for each level will vary depending on the event. Unlike in the past, you cannot purchase additional tickets.

Only one member can be named and only one card will be issued for the Individual + Guest membership, but the member may bring one guest on each visit.

All Reciprocal and above levels receive reciprocity through the North American Reciprocal Program.

The fastest way is to check your membership card! Every MAG membership includes reciprocal benefits through ESMRP, but you can look for other logos on your card.

indicates benefits through ROAM (Included with Individual Plus, Individual + Guest Plus, Family/Grandparent with Reciprocal, all contributing level memberships and Director’s Circle).

indicates benefits through NARM (Included with all contributing level and Director’s Circle memberships).

Family/Grandparent with Reciprocal memberships include benefits from ESMRP and ROAM.

The Reciprocal memberships include ESMRP, ROAM, and NARM reciprocal benefits.

You can check out the reciprocal programs’ websites. See:

• ESMRP
• ROAM
• NARM

No. ROAM sets a limit on how much a membership can cost in order to be eligible for their program. U of R employee, Out-of-town, Student discounts, and any complimentary memberships don’t meet the criteria.

No, we do not offer a discount on memberships for seniors.

Current University of Rochester employees and students with a valid ID receive a 50% discount on Individual, Individual + Guest, or Family/Grandparent memberships. Please sign up online or at the Admissions Desk. This discount does not apply to gift memberships.

Full-time college students with a valid ID receive a 50% discount on Individual, Individual + Guest, or Family/Grandparent memberships at the Admissions desk.

The money from membership goes directly to our Operating Income, which funds the day-to-day operations of the museum. In other words, it helps to keep our lights on!

Your membership cards will arrive approximately three weeks from the day your membership is processed. If you would like to visit MAG but have not yet received your card, simply present your photo ID at the Admission Desk.

Please contact the Membership Office at memberperks@mag.rochester.edu or 585-276-8939 to request a replacement card. We will replace membership cards up to 2 months before expiration. To visit MAG without your membership card, simply present your photo ID at the Admission Desk.

Please contact the Membership Office to update your email, address, or phone number. Keeping your information updated ensures you receive all of the latest news and benefits of your membership!

As of March 1, 2013, memberships to the Memorial Art Gallery of the University of Rochester are fully deductible for income tax purposes to the extent provided by law.  You should receive a receipt from the University of Rochester (separate from your membership cards) indicating this approximately one week after your membership is processed. Please consult your tax adviser.