Accessibility

The Memorial Art Gallery is committed to making its collections, buildings, programs, and services accessible to all visitors. This includes our events rooms, the Auditorium, The Creative Workshop and the Gallery Store.

Parking

Designated spaces are available for visitors with disabilities in parking lot A (near the University Avenue entrance) and lot D (near the rear entrance). The clearance is six feet, six inches (6′ 6″). Both entrances are fully accessible.

Service Animals

Service animals are welcome in the Museum.

Wheelchairs

The Museum is accessible to wheelchair users and other visitors who need to avoid stairs. The Creative Workshop is accessible through the elevator in the Pavilion. A few wheelchairs are available free of charge at coat-check areas on a first-come, first-served basis. Inquire at the Admission Desk. Coatroom and free lockers are also available. Wheelchair seating is available in the Auditorium.

Elevators are located in two locations in the building. The Gallery map (PDF) is available at the Admission Desk. You may also call 585-276-8900 during office hours, or email us at maginfo @ mag.rochester.edu to request a copy in advance.

Public Telephones

Wheelchair-accessible public telephones, as well as telephones with volume control, are located in the Pavilion as well as Cutler Union and the Creative Workshop.

Sign Language

Sign Language interpreters may be requested for museum programs. At least two weeks’ notice is required; contact Chelsea Anderson or call 585.276.8971.

Art Access: For visitors who are blind or are experiencing vision loss

The Museum offers an events calendar, updated monthly, in Braille. Ask at the Admissions Desk. We also offer materials on art and touch-tours of sculpture in the collection and selected artifacts for the visually impaired. Or, combine a visit to the touchable sculptures in the Centennial Sculpture Park with recorded poetry & stories in the adjoining Poets Walk & Story Walk.

Audio and Self-Guided Tours

The Memorial Art Gallery offers detailed audio descriptions of selected works of art in the Gallery’s collection to visitors who are blind or visually impaired. These descriptions are available as recordings via cell phones, in print at the Admission Desk, and on the Gallery’s website.

To schedule a sign language interpreter or touch tour for the blind, or request an events calendar in Braille or text version,contact Chelsea Anderson or call 585.276.8971. Deaf and hard-of-hearing people may also call via Relay Service.

Hearing Loop

Never miss a word. Thanks to the refinement of “induction loop” systems–which magnetically transmit sound to hearing aids and cochlear implants with telecoils or T-coils, the Gallery auditorium is now equipped with an assistive listening system.

The new system is made possible by the Mark and Bobbie Hargrave Hard of Hearing Fund of Rochester Area Community Foundation, the Memorial Art Gallery Community Access Endowment Fund and an anonymous donor.

Cell Phone Tours

Experience a deeper level of understanding by listening to our growing roster of cell phone tours.
Learn more about the cell phone tours.

Centennial Sculpture Park

The Sculpture Park is accessible. It is open to the public seven days a week, year round. Sculptures can be touched. To schedule an event in this space, contact the events office. (See Centennial Sculpture Park for more information on the art and artists.)

Community partnerships

With the Alzheimer’s Association and area residential facilities, MAG offers regular tours for individuals with dementia and their care partners.